- All prices are in CHF. The offers and stock levels are non-binding and subject to change.
- Online shop orders are processed 1-2 working days after receipt and, provided these products are in stock, are delivered.
- For orders of products that are not in stock, we depend on short-term deliveries from suppliers. We will inform you immediately after your order about the availability and the delivery date.
- The prices are usually net prices, when purchasing larger quantities an additional discount is possible. Special offers are excluded from additional discounts.
- The costs for packaging and shipping depend on the items selected, the total order value and the country of delivery.
- Orders above 200.- qualify for free shipping, below 200.- a shipping fee will be calculated before checkout.
- Deliveries of goods to countries outside of Switzerland may subsequently incur import duties, which the customer must bear. These vary in different customs areas. The customer is responsible for the proper submission of the necessary customs duties and fees. Import duties are not included in the shipping cost.
- Payment can be made by credit card, bank transfer or voucher code. Voucher codes can be obtained online and in the shop.
- The billing currency is CHF
- Deliveries abroad are offset against the Swiss sales tax (VAT). The customer can reclaim the tax in the country of delivery at his own risk, provided that the import duties incurred have been paid.
- Unused goods in their original packaging can be exchanged within 10 days of acceptance. The prerequisite is that the desired product is available. If we cannot deliver a replacement, the right of return applies.
- All shipping costs for exchanges and returns are borne by the buyer.
- Unused goods in their original packaging can be returned to us within 10 days of acceptance if you do not like them. Special offers and goods made to order are excluded from return.
- On special offers and goods made to order, we charge 20% of the sales price as a fee in the event of cancellation.
- Used and worn products are excluded from exchange and return. Products without their original packaging can only be partially reimbursed.
- Vouchers are excluded from exchange and return.