Priority shipments can only be sent to the receipt for the following day, if the order is placed before 4 pm. Orders received after 4 pm may not be shipped until the following day. Express shipments within Switzerland are delivered to the customer the following day between 8:00 a.m. and 10:00 a.m. if the order reaches us before 5:00 p.m.
Orders that are delivered from external warehouses have a 1-2 day longer delivery time. The delivery times are specified for each product and may vary slightly.
Priority shipments from external warehouses may not shorten the delivery time. Express shipments from external warehouses are sent via DHL if the order is placed before 3 p.m.
Goods that we order from the factory require a delivery time of at least 3 weeks. We will inform you about the predicted delivery time after receipt of your order.
Orders with products from mixed warehouses are usually first collected and sent as a complete delivery, unless the delivery time is extended by several days. Delivery requests can be communicated to us with the order or later.
EU and international shipping costs
Deliveries of goods to countries outside of Switzerland may incur import duties, which the customer must bear. These vary in different customs areas. The customer is responsible for the proper submission of the necessary customs duties and fees. Import duties are not shipping costs.