Shipping and delivery

Shipping is usually done with the Swiss Post. Deliveries abroad are handled by Swiss Post's partners. In exceptional cases, shipping partners other than the shipping method selected by the customer can be used. Whenever possible, we ship the goods using the shipping service chosen by the customer. If paid fast shipping does not actually shorten the delivery time, we reserve the right to choose and calculate the most cost-effective shipping method. Priority shipments can only be sent until 09:00 for the following day. Orders received after 9:00 a.m. may not be dispatched until the following day. If possible, express shipments within Switzerland are placed on the same day the order is placed and delivered to the customer on the following day between 8:00 a.m. and 10:00 a.m. Orders received after 2pm may not be processed until the next day. Deliveries of goods to countries outside of Switzerland may incur import duties, which the customer must bear. These vary in different customs areas. The customer is responsible for the proper submission of the necessary customs duties and fees. Import duties are not shipping costs.